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Overnight Grocery Customer Service

Our Overnight Grocery team works behind the scenes and plays an integral part in supporting our store's daytime operations. As part of this team, you'll work closely with the crew to ensure our shelves are stocked and displays are well-merchandised. If you're a night owl who enjoys working with others to accomplish tasks within deadlines, then this position could be for you!
People (Who We Are)

  • Support, encourage, and respect co-workers

  • Work with supervisor to set and achieve goals for development

  • Comply with Wegmans Policies and Work Rules, as well as, federal and state laws

  • Maintain open lines of communication with supervisors and coworkers to ensure efficient department operations


Customer (What We Believe)

  • Proactively approach customers, assist them in locating products, provide suggestions and answer any questions about products

  • Familiarize self with products in the department as well as inventory in the backroom to assist customers in locating items and product availability

  • Seek to expand personal knowledge about products and trends and share with customers


Product (What We Do)

  • Unload deliveries, stock shelves, displays and backroom while recognizing how seasons and holidays affect product sales

  • Support other departments by unloading their overnight deliveries and placing skids in their designated area of the backroom

  • Maintain department appearance by rotating product, sustaining product levels throughout the day, properly shrinking outdated product, checking expiration dates, ensuring shelves and displays are well-merchandised

  • Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S procedures


Work Environment

  • Work includes walking, standing for up to 4 hours without a break, kneeling, squatting frequent heavy lifting, shelving of product, repetitive hand and arm movements, bending, and reaching, along with interaction with customers and co-workers. Work may involve exposure to and work in cold and below freezing temperatures. The average weight range of items lifted is 8-32 pounds with a maximum weight lifted greater than 50 pounds occasionally. You may receive assistance with heavy items, if available. May be exposed to various allergens (things that may cause an allergic reaction)

  • Work includes use of hand pallet jack, power pallet jack, power walkie-reach, scissors lift or WAV unit. Wegmans certification required for use of power equipment


Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.
Qualifications
Preferred Qualifications

  • Customer service experience, preferably in a food service, grocery or retail setting

  • Experience working overnight hours




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