Technical Customer Account Specialist (TAS) Horizon


  • Establish long-term relationships within assigned accounts while developing an understanding of the client s strategic goals and overall impact on business results.
  • Undertake discovery and education activities to identify opportunities for EUC product usage across organizational functions and processes
  • Provide project leadership, coordination and architectural guidance for the customer s Horizon Suite, Workspace One, Enterprise Mobility initiatives along with other major VMware initiatives.
  • Collaborate with cross-functional VMware project teams which could consist of VMware consultants, engineers, product management and support staff.
  • Map additional VMware solutions to the customer s unique business and technical requirements and use cases.
  • Maintain current high-level knowledge of VMware s Horizon Suite, Workspace One, and Enterprise Mobility along with technical knowledge of VMware s overall product line and future product direction.
  • Manage and drive competing requests across simultaneous client engagements.
  • Provide clear and constructive product feedback to VMware Product Management teams based on customer use-cases and requirements.
  • Understand the customer s high-level business challenges while functioning as an advisory resource for Best Practices and driving adoption of VMware solutions within your accounts.

Preferred Skills:

  • 5+ Years of Demonstrated ability and experience in customer-facing positions as a technology consultant (preferably with a management consulting, IT vendor or professional services organization).
  • Excellent analytical skills & problem-solving skills, combined with the ability to provide quick resolution to problems.
  • Exceptional verbal and written organizational, presentation, and communication skills
  • Ability to explain complex technical concepts to a variety of audiences, including CxO level and other personnel.
  • Maintain current knowledge of the entire VMware EUC portfolio
  • Strong technical background in End User Computing and Cloud Infrastructure (Technical certifications preferred).
  • A background in data center infrastructure, operating systems, desktop deployments, system administration and/or technical architecture is a plus.
  • Strong business acumen and problem-solving skills with the ability to influence internal and external stakeholders at all levels.
  • Experience with VDI Solutions including but not limited to Horizon, Workspace One and AirWatch
  • Windows desktop OS administration experience
  • Experience with VMware Horizon solutions including View, UEM, App Volumes, and Workspace One
  • Enterprise desktop management experience (Windows/Linux)
  • Ability to travel up to 30% across the Americas
  • B. S. degree in an engineering and / or technical discipline from an accredited college / university required: Computer Science, Computer / Electrical Engineering, Industrial and Systems Engineering, Mechanical Engineering, Aerospace Engineering

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.