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Flat Rate Technician - Jaguar Land Rover Monmouth

Summary/Objective
The Flat Rate Technician diagnoses and performs repairs on all vehicle components with efficiency and accuracy in accordance with dealership and manufacturer/factory standards.
Essential Functions
Performs vehicle inspections, troubleshooting and testing to determine required or recommended repairs
Accurately diagnose malfunctions and perform the necessary repairs for them including but not limited to repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components as required
Examines assigned vehicle to determine if further safety or service work is required or recommended
Verifies vehicle serviceability and ensure quality repairs the first time by conducting test drives; adjusting controls and systems as required
Ensures that customer vehicles kept clean during repair process
Contains costs by using warranty; evaluating service and parts options for repairs as required
Communicates with service advisor and/or dispatcher if additional work is needed
Aids service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way necessary to guarantee customer satisfaction
Keeps supplies ready by inventorying stock; placing orders; verifying receipt of parts and supplies
Maintain a clean, efficient work area and assist in keeping the shop neat and organized
Documents all work performed and recommended on the repair order in accordance with operating procedures
Understands the terminology of the automobile business and keep abreast of technology changes
Follows all attendance and punctuality standards with adherences to timekeeping standards; Employees are required to record the beginning and ending times of any shift, break or departure from work for personal reasons
Follows the Code of Business Ethics and Conduct
Understands and follow all work rules and procedures and follows lawful directions from Supervisors
Upholds the company's non-disclosure and confidentiality policies and agreements
Maintains a professional appearance in accordance with company policy
Attends pertinent training on request
Attends company meetings as required
Other duties as assigned
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice
EEO Statement
The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.
Req Number: 6914
Type: Full-time
Dealership: Jaguar Land Rover Monmouth
Location Address: 807 Highway 35


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